Booking Policies

                        24 Hours Minimum Required For All Bookings

               We limit our daily intake of pups for Playcare and Boarding!                     This helps ensure individual care is met for each pup, while                            continuing to provide a fun, loving atmosphere for all! 

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All dogs boarded at Tail Wag Inn must be non-aggressive to all types and sizes of dogs. 

 

Owners will certify their dogs have not harmed or shown any aggressive or threatening behavior toward any person or any other dog(s). Please remember your pet will be spending time with other dogs and the safety and health of all animals is our main concern.

 

All dogs are required to be spayed or neutered by 12 months to avoid aggression issues, marking indoors, excessive mounting, etc.

 

Dogs are required to be free of fleas, lice, and any contagious virus in the last 30 days. 

For everyone's comfort, all pups must arrive healthy and injury-free. We're unable to care for pups wearing cones or those with wounds, stitches or recent injuries.  We're always happy to administer any medications needed for ongoing or pre-existing health conditions.

 

For everyone's safety, we require all pups to be current on Rabies, DA2PP, and Bordetella vaccines.  Please note that any new vaccinations must be completed a minimum of 2 weeks before joining us for dayacre or boarding.

 

All dogs must come in on a leash.  We have a collar policy that required all dogs be wearing a regular buckle collar.  We cannot accept chain collars, martingale style collars, prong collars or E-Collar/Training collars for dogs in our care.

 

Overnight charges start on check-in date and the next day charge starts after 10 am.

 

All balances must be paid upon checkout.

We currently accept E-Transfer and Cash Payment.

 

CANCELLATION POLICY 3 DAYS

Please remember we are holding your reservation exclusively for your pet. When we reach our capacity we turn business away to ensure our facility is never over-crowded and each dog gets the attention it needs and deserves. We require 3 days' notice for cancellations, changes, or early departures or you will be responsible for charges in full for the dates you have reserved. Cancellations must be made during business hours and must be emailed. 

 

Our Policies, Procedures, Services, and Rates are subject to change. 

 

WHAT TO BRING

Copy of vaccines (if not provided ahead of your dog's first stay), food, medication, and leash.